Last updateMon, 19 Oct 2020 3pm

Solon Manufacturing Co: Flange Washers

Solon eNews image 8.27.2020Solon Flange Washers add elasticity to the fastening system in cryogenic flange applications where it is critical to use a spring material that provides excellent mechanical spring properties while remaining ductile when cold temperatures and corrosion prove problematic. Solon Manufacturing Co. recently conducted an independent, third-party analysis on the suitability of using of 17-7PH stainless steel flange washers in cryogenic applications, such as the LNG industry. Download the analysis to learn more about the test procedure and results, along with resultant curves displaying typical load vs. displacement curve, elastic displacement and deflection on increasing and decreasing force. 

Setpoint Integrated Solutions: SNAP Virtual Service

Setpoint SNAPSetpoint Integrated Solutions announces SNAP, an online booking tool that gives customers easy, remote access to technical experts.

Setpoint SNAP is a scheduling tool that quickly connects users with technical and product experts through virtual meetings or phone calls. As part of an ongoing effort to improve the customer experience, Setpoint SNAP allows customers to obtain expert support from the company’s homepage in just 4 clicks.

COVID-19 has presented unique challenges for the petrochemical industry, which relies upon a network of contractors and distributors to supply and maintain process facilities. Setpoint IS is meeting this challenge by making technical experts easier to reach. Customers can find Setpoint SNAP on the company’s homepage and schedule virtual meetings with product, application, and service specialists in seconds.

“We are excited to be first to market with a solution that allows us to continue enhancing our customer relationships, despite disruptions to the way our customers conduct business resulting from COVID-19 restrictions”, says President and CEO Jeff Birch. “While this solution addresses an immediate need to improve communication during the pandemic, it is part of a broader, company-wide, drive to deliver a best-in-class customer experience.”

Setpoint Integrated Solutions is committed to fully supporting customers, no matter the circumstances. The tool can be accessed directly from Setpoint’s homepage. SNAP will not replace or eliminate any existing customer access points.

For more information, visit www.setpointis.com

Val-Matic: Articles

ValMatic Release 2020 imageDid you know that Val-Matic has a library of articles on their website? Ranging from case studies and application write-ups to industry publication articles and even some Duke Waters stories for informative entertainment. These articles highlight unique features Val-Matic products have and how they helped solve a wide range of problems. If you are curious as to which Val-Matic product is right for you check out the article library.

For more information, visit www.valmatic.com

ValvTechnologies: VirtualValv Support

ValvTechnologies VirtualValv SupportValvTechnologies introduces VirtualValv Support, an on-demand augmented reality tool to provide remote installation, maintenance support service, anytime, anywhere.

The effects of the COVID-19 pandemic have placed significant limitations on in-person interaction. To overcome this, ValvTechnologies has implemented an innovative software tool for live remote service assistance. VirtualValv Support connects a certified ValvTechnologies’ service technician with on-site, field personnel to interact in real-time, communicating using hand gestures and augmented 3D scans.

VirtualValv Support was recently deployed for a planned maintenance outage at a powerplant in Malaysia. The outage was originally scheduled to be conducted by its service team based in Chennai India, however, as air travel had been restricted, ValvTechnologies had to adapt to meet its customer’s needs. As a result, the VirtualValv Support system was sent to Malaysia and programmed with all the necessary procedures for full ERV overhaul and the service team in India oversaw the repairs remotely to ensure the work was done to standards.

For more information, visit www.valv.com

Spirax Sarco: Clean Steam Generator for Healthcare

Spirax Sarco Clean Steam GeneratorSpirax Sarco has expanded its product line to include the new Clean Steam Generator (CSG) for Healthcare. This new product solution is used to produce sterile steam and reduce the risk of wet packs. This exciting new release will help customers resolve a well-known industry problem and provide medical facilities with a packaged solution to help minimize the risks associated with poor sterilization, allowing them to consistently and reliably meet strict steam quality standards.

Spirax Sarco’s unique testing plan ensures that the new design consistently exceeds required standards in steam dryness. This new solution has been rigorously tested to diagnose issues and maintain compliance under operational conditions. As a result, the quality of steam meets all the latest requirements, including a dryness factor higher than AAMI ST79 throughout the entire sterilization cycle.  

For more information, visit www.spiraxsarco.com

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