Flowserve Receives Top Scores in Performance and Reliability in EnergyPoint’s 2022 Customer Satisfaction Survey
“This recognition is a testament to our continued commitment to operational excellence and providing our customers with an enhanced customer experience and reliable products and services,” said Scott Rowe, Flowserve president and CEO.
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Edited by Margo Ellis

Flowserve Corporation, a leading provider of flow control products and services for the global infrastructure markets, announced it has been named as the top supplier in the categories of performance and reliability according to EnergyPoint’s 2022 Oilfield Products Customer Satisfaction Survey.
The Customer Satisfaction Survey, which concluded on December 31, 2021, reflects opinions from more than 3,700 customer evaluations and comprises more than 50 questions that focus on factors shown to drive satisfaction among customers of product suppliers. This survey is considered by EnergyPoint to be the “industry standard for independent customer satisfaction ratings of global oilfield products providers.”
“At Flowserve, we understand that our customers rely on our products and services to perform in some of the toughest conditions. That’s why we’re committed to providing the highest quality products and services that our customers can count on,” said Scott Rowe, president and chief executive officer.
Full survey results are available in EnergyPoint’s 2022 Ratings and Analysis Report, available from https://www.energypointresearch.com/detailed-reports.html.
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