Ten Commandments of Exceptional Customer Service
In the 1980s, American businesses were often being outstripped by competitors from other highly competitive nations.
#maintenance-repair
VMA’s Founding Distributors
Since the Valve Manufacturers Association added its newest category of membership—distributors/channel partners—early this year, the association has received an enthusiastic response adding 10 new members in the first half of the year.
#VMAnews
VALVE Magazine’s Top Ten Stories: 2014
Our goal at VALVE Magazine is to publish great articles that offer valuable information to our readers.
Important Change Coming to Key Valve Export Category
The U.S. valve industry has been hit very hard over the last seven years by export control penalties.
#standards
Filling the Gap with Valve Basics Training
Five years after the first Valve Basics Seminar was held, the course continues to attract a diverse array of young industry professionals from across the U.S. and Canada.
#VMAnews #basics
Smart Actuation: Where We’re At, Where We’re Going
What might be around the next curve for smart actuators?
#automation #actuators #iiot
Prosperity in the Age of Decline
In his address to VMA’s Annual Meeting in September, ITR Economist Alan Beaulieu was generally optimistic. “Life is good right now in the U.S.,” said Beaulieu. “The 2014 rate of economic growth was a bit higher than the 3.8% we had projected, and while the rate of growth will slow a bit in 2015, it is still expected to rise by 2.4% next year.”
#VMAnews
Market Outlook 2015: Oil Joins Gas in the Spotlight
Natural gas returned as star of the show at the 2014 VMA Market Outlook Aug. 14-15 in Boston, but it shared the stage this year with oil.
#VMAnews